There are other websites that site this problem, but this is the one we cited in our presentation.
Overall, JNJ shortcomings on possibly harmful products most likely comes down to their bottom line (CASH). Some of the other 'green' practices we mentioned in the presentation (reducing packaging, energy usage, and waste) all save JNJ money. Meanwhile, changing products requires a big input of capital in R&D and marketing. From corporate's point of view, JNJ's reputation may act as a shield to bad media; meaning they are such a highly respected company they might feel like they can get away with this in the short-term. JNJ's track record tells me that they will eventually fix this issue, but they continue to risk their reputation if they put it off much longer.
My opinions on why JNJ has not improved their products are subjective, but what's factual is if JNJ does not address this issue consumers will go somewhere else for their baby shampoo.
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